Get My Cloud to show in Windows 10 File Explorer Network

[NAS_user]

@You_just_have_to

All of the drives are using the same workgroup. As I stated, when I bring up the dashboard for the two Ultras, side by side, in two tabs of the browser, and go through every page, every entry, they are identical in every respect, every button the same position, every detail the same, except for the drive name and the network addressing (MAC, IP address, serial number, and such).

All of the drives are connected to ports on the same router, along with one desktop. The router then connects to the modem router which connects to the Internet, That is a separate wireless network not bridged to the network of the home router, the modem is essentially a pass-through to the Internet. All of the wireless printers re on the home network. That way, when we change Internet Providers, or the Internet Provider modem, we do not have to set up the network all over again.

Dumb comment 1: This is an OS/3 subforum, which is why you are getting responses related to OS/3 and not OS/5. (I have not seen this issue in OS/5)

Dumb comment 2: When you say the drives are all in the same workgroup. . .is that the same workgroup as the computer? (I once had that problem. . .the NAS units all wound up with a different workgroup than my PCs)

Less dumb comment:
One factor may be the dual NAT configuration.

• Theoretically, with the PC’s and NAS on the SAME router; they should all be assigned IP’s in the same subnet. . .If they are NOT (i.e. check this!), that could explain much.

• How is the ISP router connected to the NAS network router. . .to WAN port or just another ethernet port on the router.

• Is DHCP in the ISP router turned off?

Just a note: you are gambling a bit with DHCP and mapped drives. I would (and do!) assign static IP’s from the router (not the NAS).

As for master browser option. . .not thinking that. BUT to rule it out. . reboot everything. PC’s first. Old NAS last.