Hello, I have a strange problem with my G Drive Mobile 4TB Connection.
It worked perfectly with its own cable (USB Micro B to USB A 3.0). week ago i couldn’t connect it to my usb port so i changed cable from USB A to USB C and it works. I tried other USB A cables but no difference. Hard drive spins like its working but does not show anything nether on desktop nor in disk utility.
Did anyone had the same problem ?
Hi @alienoty,
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask
