G RAID USB 0G04077 - Need utilities

I recently received a new “open box” G RAID USB 0G04077. It has never been used; but, it does have a CD with drivers or utiilites.

I need to convert it to RAID 1 - but, the available utility is only for Thunderbolt, and will NOT find this unit.

Yes, it does work. I have already formatted the 12TB for Windows, and I successfully read and write to it.

Support says that this unit is beyond end-of-life, and they will not help.

Please, share the necessary utility with me.

Thank you.

~ Mike

Hi @helices,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

As you know, G RAID USB is end-of-life, and Tech Support refuses to help.

So, even though my unit is brand new, unused - I cannot convert it to RAID 1 …

Worse, search Google.com for G RAID USB 0G04077, and you will find that some online retailers STILL SELL THIS.

Sad, but true!

If this is “end-of-life” and NOT supported in any way, why is Newegg.com selling this unit “brand new?”

Please, advise. Thank you.

~ Mike