Configuration utility can't find new G-Raid USB 16Tb

G-Technology G-RAID & G-DOCK
1

I have a new G-Raid USB 16Tb and the G-Tech configuration utility (fresh install) can’t find it. Windows 7 found it, and shows correct information. I want to change the drive to RAID-1 and format in NTFS. I tried USB 3 and USB 2. The utility seems to search forever…

I have an older G-Tech unit (G-RAID 12Tb) that I had to switch to the eSata interface to get the utility to find it. But…the new unit only has USB, so trying that isn’t an option.

Help?

2

Nevermind…I got it to work by removing all the other external drives, by un-plugging, from the system.

3

Several years later, I have an unused, new-in-box (no CD), G RAID USB 12TB.

I need to convert it to RAID 1; but, the available utility is only for Thunderbolt, and this unit does not support that.

Do you have the USB-only utility that you can share?

Support says they will not provide that.

Thank you.

~ Mike