G Raid Studio enclosure failure


#1

Hello,

I have an 8TB G Technology G-Raid Studio whose enclosure has failed (Chassis Part# 0G03383). The enclosure’s power light illuminates but the enclosure fails to recognize the drives and the enclosure’s fan will not operate. The two installed 4TB drives were setup as a Raid 1 pair. This device is out of warranty.

What are my options to extract the data from one of the drives in either a Windows or Apple OSX environment?

Thank you.


#2

You would need to get a hold of another enclosure that matches that part # to place the drives in so it can be read. Any G-RAID Studio will support it.


#3

Hi Rydia,

Will the G-Technology G-Raid 2 Bay thunderbolt 2 array (Mfg# 0G04097) work?

Thank you for responding so quickly.


#4

No, that is the G-RAID removable series. You need the G-RAID Studio series. The Studio units were black and vertical, the removable series are silver and horizontal. They use the same drive trays but different RAID controllers so if you were to place your drives in that enclosure it would ask you to erase them.


#5

Ok, understand. I’ve ordered a new 16GB (0G04097) to replace the Studio. Is there a way to extract data from either Studio drive using a hard drive SATA docking station? I have a NAS I can export the extracted data to then reimport to the new Q-Tech 16GB.


#6

If the drives in the original were set as RAID1 they might be usable outside the original RAID configuration(RAID Studio) but its doubtful.


#7

Hi Rydia,

I ordered and received a new leftover Studio from G-Tech and installed the old drives. The drives came right back and I’m now transferring my data to the new 16Gb G-Tech Raid external array. I will use the new Studio box for redundant backups.

I did try to read the old Studio drives in a SATA docking device without success. Had I a Linux PC I probably could have extracted my data - assuming G-Tech/Studio is not using proprietary RAID firmware.

I hope WD has normalized the G-Tech branded RAID firmware.

Thank You.