Hello, I have a G-RAID Shuttle 8 192TB backup unit. After a power outage, a red light turned on and the computer didn’t recognize the backup. The current situation is as shown in the photo. Are my files damaged? Can they be recovered? If they cannot be recovered, can I reset the backup myself? Please help.
The power outage most likely caused the G-RAID Shuttle 8 RAID to drop offline or lose its RAID state, which is why the red light appeared and the system is no longer recognized by the computer. This situation usually does not mean the files are damaged—the data is still stored on the drives, but the RAID configuration is not mounting properly. The unit should not be reset or reinitialized at this point, as that can overwrite RAID metadata and complicate or prevent recovery. If the drives are not showing physical failure symptoms, such as clicking or repeated spin-ups, the data can usually be recovered by rebuilding the RAID or using RAID recovery tools. A full reset should only be done if the data is no longer required.
