Over night for no apparent reason my drive disappeared from my desktop and started showing a red light. I do have a back up on another G-Drive but it’s not as up to date as I would want. I have read that it may matter if I had it set to Raid 0 or 1 which makes sense but I don’t remember and can’t see the drive to know. I assume if it was showing 4TB of usable space I stated it on Raid 1 but again I don’t see the drive on my system. I read something about a configurator and download one of those from the site and it’s saying no devices found however I’m not sure I have the correct one and don’t see where I can find other options. I did have an additional drive chained to this base one and that had been available so the TB connection was good… I just removed that to be safe and only have the bad drive plugged in at the moment. I tried the USB port too… nothing. I have never done this before but I opened the front door and see both drives are showing 2 red/pink lights.
I would like to do my best to save the data on this drive and assume I need a drive to move it to but will there be something to move if the drive is in this condition and I am having trouble communicating with it? How would I doo this if its possible? Could the data on the drives be safe and just the casing is bad?
I am on a iMac / 5K 27" running 10.13.6