Forgotten user password

I have a WD MyCloud that is no longer supported for online access. I did setup the “disable remote access” before the deadline. I am now trying to access it. It wasn’t showing up on the network so I did the 40 second reset. I can now see the cycloid on the network and can access all but one folder. It’s asking for a login, I don’t remember it. Can I change the password? I am currently accessing it directly through a LAN cable connected to the MyCloud and the PC so the dashboard is gone. Thanks in advance for any assistance!

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I moved it to another PC and only get the dashboard when I click on the MyCloud in the network I get two different screens. If I click on it from media Devices in files, it goes to Twonky Server, which seems to be useless. If I click on it from Storage in Network list, it goes to the WD dashboard. I can verify that the password is off for the second user. However, now when moving it back to the first PC or even to the modem/router all I get is the dashboard. How do I actually access the files?

@mthrift

If your using windows try \\WDMYCLOUD and if you have shares try \\WDMYCLOUD\share name. This should work with it connected to the router and showing on your network.

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That worked to access the files, but it’s showing the user I was trying to get to as blank… with no safe points so I guess it is what it is. Thanks for your help!

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