First MKV that I could not get to play

WD Legacy Products WD TV Live Streaming
1

I’ve had my SMP since launch and apart from the odd audio compression issue I’ve never had an MKV file/container that the SMP wouldn’t play. That is until last night…

No matter what I try (MKVmerge being my usual first option) the SMP simply refuses to play it.

Can anyone look at the file info and give me any hints as to why  I’m having this issue?

Matroska
Format version : Version 4 / Version 2
File size : 13.0 GiB
Duration : 2h 45mn
Overall bit rate : 11.3 Mbps
Encoded date : UTC 2013-08-10 22:36:20
Writing application : mkvmerge v6.3.0 ('You can't stop me!') built on Jun 28 2013 20:09:41
Writing library : libebml v1.3.0 + libmatroska v1.4.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High 10@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 45mn
Bit rate : 9 523 Kbps
Width : 1 920 pixels
Height : 804 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.257
Stream size : 11.0 GiB (85%)
Default : Yes
Forced : No

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 45mn
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.74 GiB (13%)
Default : Yes
Forced : No
2

It’s right here:

Format profile : High 10@L5.1

Highest profile the WD supports is HP@L4.2.

3

Thanks for that Tony.

Is it any easy job to convert to a suitable format using something like mkvmerge?

4

No, MKVMerge doesn’t modify the codecs at all.  It just manages the container.

You’ll have to transcode the video using something like Handbrake, which can be a lengthy process.

5

There’s also the problem

Bit depth : 10 bits

 

Maximum is 8 bits. To Format profile use H264 Level Editor, but bit only file conversion :frowning:

6

Thanks guys.