firmware appears to be corrupted and your device is currently running in Safe Mode

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Safe Mode

Your device firmware appears to be corrupted and your device is currently running in Safe Mode.

Please download the latest firmware from the WD Support website at http:\www.support.wdc.com and upload the firmware file below:

Firmware Version: 1.01.007

From where do I download the FIRMWARE
Or can I upload FIRMWARE new version 2 or higher

2

Hi,

Please be informed that the firmware cannot be manually updated and will be automatically delivered to the internet connected My Cloud Home. The My Cloud Home firmware will be updated on your device shortly. Please wait for the Over The Air update to occur. Meanwhile:

  • Do not reboot, reset, or power off
  • Do not pin reset or “System Erase”
  • Do not demote the “Device Owner”
  • Please wait for the software (firmware) upgrade to complete
3

Are you using My Cloud or My Cloud Home?

4

did you ever get the firmware ? i have the same issue and tried the latest Firmware version but it fails to load.