Just purchased a My Book Live NAS and I’m getting continuous error messages when trying to do the simplest of things in the control panel (such as go through menus etc). I’ve read online that a factory reset apparently fixes this issue but the only problem is I’m also getting the error where Settings > Utilities doesn’t load so I can’t access the Factory Restore option!
I have tried a reset using the button on the back of the NAS and this has done nothing.
Extremely disappointed with this product so far with how it doesn’t work ‘out of the box’. this is ridiculous! At the minute I have a £150 paper weight.
Anyone know a solution for this please?
ps. Also read online that SSH factory reset is an option but again, because Settings > Utilities I don’t have the option to configure the settings to enable SSH!