EX2Ultra Icon in Network is missing

Legacy Products My Cloud OS 3
1

Hi, guys.

I really need a help on bringing back proper cloud icon back to my NAS.

I have recently formatted my EX2 Ultra and this is what I got on Windows 10.

WD MyCloudEX2-2-
WD MyCloudEX2-2-960×514 23.7 KB
WD MyCloudEX2-3-
WD MyCloudEX2-3-960×1040 66.1 KB

As it is red circled, my EX2 Ultra and MyBookLive are shown as generic windows icons.

In Device Manager, they are categorized under software devices, it is not Western Digital NAS.

What am I suppose to do?

2

Hi Platina78,

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