Error occurred while creating the backup folder

This is my 3rd WD Passport. This problem persisted over a couple of year and 3 Mac’s. So It’s not the computer. It’s the WD Passport. Each time I have to disconnect the WD Passport 4T. unplug, restart computer and then manually start the backup. ridiculous. I’ve seen this problem in your posts dating back to 2010. REALLY? You can’t fix the problem in 9 years? Ok, so I’m stupid. Won’t purchase another WD product.

Hi brooklynbl11,

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