I have a WD Elements Play
I am having issues with this player. It´s brand new, but It gets stuck and I have to disconnect from electricity almost every time I play a dvdrip in an avi container.
It has no problem with a dvd full (vob files), but dvdrip can´t handle
It happens mainly when I add a .srt subtitle, then if I click on any button as fast forward, pause for example, the screen turns black and I have to unplug to make it work
Is there an update fixing this, if not I´ll ask for a return, because I use mainly avi and srt files.
This isn´t happenning always, randomly, but very frequently. Then I have to disconnect the plug, and connect again, it´s the only way to make it work.
by the way, I´d like to know if this Model 1st or second gen?