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Duplicate photos and video backup in WD My Cloud Home Android app

Hi,

I am using WD My Cloud Home 4TB and I am using the WD My Cloud Android app in my Motorola G5Splus mobile. However whenever I enable the automatic backup as on, it automatically creates several copies of a single photo or video in my mobile and tries to take the backup again and again.

Can anyone please guide me how to fix the issue ? It looks like some bug in the WD My Cloud app.

@WD Team, please look into the issue and fix the same in the next version of the app or, guide any local fix can made to prevent this duplication to happen.

Note - I am using the latest version of the WD My Cloud app, still I face this weird issue .

Rgs,

Jiten

Have you visited the My Cloud Home forum?

Yes I have checked. No solution to this weird issue

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