Hi
We bought the WD EX4 for our office especially for the integration of dropbox app. All well until dropbox stop synchronizing after some days. On status it just say : “sync paused”. I’m pressing the button “sync now” and nothing happen. It is working again only if I reinstall the app., but after a day or 2 stop again. This is very disappointing and I already lost a lot of working time of the office. Please let me know how to fix this issue. Thank you
Hello,
I recommend you try doing a device reset and/or a system only restore.
Take a look at this links for more information.
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=10432&lang=en
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=10433&lang=en
Thank you for your prompt reply. It seems it’s working now. Hope to don’t
have this problem in the future. Have a nice day ahead
Kind regards
Cornel Purcarea
