WD-DL4100 Dropbox "Sync Paused"


#1

Used the Dropbox app with my DL4100 since day one and it’s worked pretty well, however it now seems to be in a permanent state of Sync Paused, I have tried everything to resolve this, restarted the app, re-synced the config, reinstalled the app, rebooted the unit but nothing seems to work.


#2

Hello Camnomis,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support


#3

Normally the app vendor support (aka. Dropbox) would need to be contacted to try and get the app updated/corrected. Is the Dropbox app something that WD created or Dropbox?


#4

This issue is still there.


#5

I contacted WD support and they told me I have to contact vendor, Dropbox. I called them, and they told me I have to contact WD. Basically, no one takes responsibility and no one fixes this issue. In WD settings, I changed Dropbox interval sync to 15 min, and I see this issue less often.