I’m having trouble with my My Book. I have it set to back up hourly and it will do so a few times but then I get a message that the device is offline. If I go into utilities and can unlock the device with my password and everything is fine for a while. The device will then lock itself. does anyone know how I can keep it unlocked so I can take advantage of the automatic backup ability? Thanks
Hi @peteinsd,
Please be informed that you need to remove the password in WD security for automatic backup.
