Do not recognize sd cards

I have bought a Passport pro wireless and tried difrent sd/microsd cards and it is always poping up a window saying try to connect the card again and it does not read any of my cards! Do you think its a faulty device? Should i go to the store and change it?

Hi Plspt,

Are you using SD card compatible with your WD My Passport Wireless pro device?

You can refer the link given below to know about the list of Sd Cards compatible with Wd My Passport wireless device.

https://support.wdc.com/knowledgebase/answer.aspx?ID=11737#wirelesspro

You can contact WD’s Technical Support for more information from the link given below.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support.