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Do I need to use static IP?

After reseting my router, it assigned a different IP address to the NAS.

When trying to access mapped shares and the My Cloud dashboard, both appeard to reference (hard code) the original IP address.  Does that mean that the only way to consistently access the NAS is to setup a static IP address?

I assume to do that I need to both:

  • Reserve the specified address in my router for the NAS
  • Set the same static address in the network setup screen

Thanks for the help.

Do I need to use static IP

Yes, it’s best to stop the IP address changing, because the various tools aren’t very good at keeping track of changes; changing IP address is probably the most common cause of the "I can’t see my Dashboard/MyCloud/Twonky server’ complaint you see on this forum.

Rather than using a stitic IP, you could use your router control panel to set an ‘infinite lease time’ for the DHCP-allocated IP address, once it has allocated one for the MyCloud. The router might also have phrases like ‘always use this address’ or ‘fixed address’. This is the approach I use; it allows the MyCloud to be left as DHCP, and lets the router DHCP allocate the same IP address every time.

Using infinite lease times on DHCP would be frowned upon in a corporate, or enterprise environment, because they cause difficulties for IP allocation in a large device pool. But, for a home environment, where there are unlikely to ever be more than 255 devices, it’s a perfectly sensible approach to take, and, in fact, I set all the ‘permanent’ devices on my network to have either static IP addresses, or infinite timeout DHCP-allocated IP addresses.

OK.  I would do as you recommend excpet that I cannot find how to set the lease time on my router (Nighthawk R7000) and now that my My Cloud is one address x.x.x.11 (in the router and NAS) and the references from initial setup (dashboard and mappings references) are another x.x.x.21.  So I cannot figure out how to get them matching again without either doing a brand new setup or setting static IP on both.

Also I thought I could I could just type in a logical reference like \WDMYCLOUD to reach the dashboard but that does not appear to work.  I can only access it using the current x.x.x.11 IP address.

heiber wrote:

OK.  I would do as you recommend excpet that I cannot find how to set the lease time on my router (Nighthawk R7000) and now that my My Cloud is one address x.x.x.11 (in the router and NAS) and the references from initial setup (dashboard and mappings references) are another x.x.x.21.  So I cannot figure out how to get them matching again without either doing a brand new setup or setting static IP on both.

 

Also I thought I could I could just type in a logical reference like \WDMYCLOUD to reach the dashboard but that does not appear to work.  I can only access it using the current x.x.x.11 IP address.

Also I am now only getting 400 kb/s speeds copying files. Could this be related or another issue?  Everything is connected via Gigabit.

Set up everything as static ip, rebooted pc, nas and router.  Everything seems to connect fine but I am sitll getting less than 500 KB/s transfer speeds.

Will open new topic specific to that.

http://community.wd.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=forum-board%3Amycloud&q=speed

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