So I’ve downloaded the windows desktop app to connect with my MyCloud however each time I attempt to connect either by activation code or by WDMyCloud.com login I get an error saying that there is no internet connection available.
I’ve tried this on a couple of different wifi networks and get the same error, whilst others who attempted to connect on their own devices have been successful in logging on.
I’ve had no issues in getting the android application to work on my phone using the same details which leads me to believe this may be laptop related (fyi: OS is Windows 8.1). I’ve disabled all firewalls in the hopes that it may help however it didn’t and so I’m out of ideas!
Any and all help would be much appreciated