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Data transfer isn't fast enough

Hello,
I’ve noticed that the download (and upload) speeds when transferring data from the My Cloud Home to my PC are lower than usual. I tried restarting the My Cloud Home and the PC too; nothing worked.
I reinstalled the WD Discovery app and the speeds were finally okay, however, after some time the speeds became slow again.

I believe the problem is the WD Discovery app itself. When downloading data from a different NAS in my network, the speeds are good enough.

Best test is to compare “private user space” (via WD Discovery) and the public share (via SMB)…

Thanks for the tip.
I tested the transfer speed without WD discovery, and it was still the same - so it isn’t so slow because of the app.
After that, I changed the ethernet cable connecting the My Cloud Home to my router, but the speeds didn’t change. I also restarted it, but nothing has changed.

I always find my TimeMachine backup to go faster (and through).

I’ve been having the same issue. I believe it’s firmware related.

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