I bought a 1-bay My Cloud Home, 6 TB capacity.
I have installed the WD Discovery software and checked the low transfer speed on any type of file, video, image, document…
I’ve checked all the documents and I can’t find the reason for this low speed.
My question is why there is such a difference in speed between transferring to a user’s private folder (with WD Discovery) and the public folder (with Windows Explorer, without WD Discovery).
It doesn’t look like a network problem, as the My Cloud Home hard drive behaves differently in the two tests I describe below. Please note that both tests were performed by transferring the same file, with a Gigabit PC, connected by Cat6 cable to a Gigabit router. In fact, in test A the speed offered by the My Cloud Home product is more or less reached. My question is… why is it that using option B, that speed is not reached? Obviously option A is not useful, because documents in the public area are not visible in mobile applications or on the web. I need to achieve a speed like the one reached in test A, but in the users’ private space (WD Discovery). I need help, otherwise I will have to request the return of the product.
A) If I try to write a file in public space, using the Windows file browser, the speed is higher than 100MB/s.
B) If I try to write a file in my user’s space, using the drive mapped by the WD Discovery software, the speed does not exceed 18MB/s.
I would be very grateful if someone could help me. It doesn’t seem to be a network problem, since the network can be seen in test A that it can reach that speed…
Thank you very much in advance
