the USB port on the mycloud is just for adding disks, it can’t be connected to a computer by USB
the general recomendation is to connect the USB disk to the computer and copy over the network to the mycloud.
you could try connecting the USB disk to the mycloud then using the WD mycloud app to do the copy, this should keep it on the mycloud but a lot of people have USB issues on the mycloud so it might not work
I’ve done this using the WD My Cloud app, still takes absolutely ages to copy file onto it. Seems like it has to use the PC or tablets CPU to do the copying even though the WD and external HD are directly connected.
I’ve had loads of WD disks over the years and they have all been great except this. Can’t fault the quality but you do wonder when they designed it if they evisaged people copying lots of files onto the 4TB drive…
I also find that if you play a move from the the WD via a laptop, it has to download it first. If you then go back and try watch again it has to re-download the whole thing again.
Really hope I can get a refund on this device as it seem to be useless.
Yes, as has already been mentioned, there is no way to speed up the copying of files. Mine took several hours to copy over 900GB of data. Just have to look at it as you’ll only likely have to do it once.
is the laptop local or remote? if remote i don’t know if there is an alternative and it is not really a WD issue but a plyer issue, if the player would start before the full file and cache files it would solve this, not sure if any do
if local you can use a DLNA client as long as the mycloud is configured for media sharing on this folder