Copying Files to WD Mycloud EX2

Legacy Products My Cloud OS 3
1

Copying files from computer to wd mccloud EX2 Ultra is slow.

When I download files wirelessly from my WD McCloud EX2 Ultra, it goes at a speed of 50 mb per second. When I want to copy a file wirelessly to my WD McCloud EX2 Ultra, it is very slow – 15 mb per second.

I have a fast route Wi-Fi 6 and my Zenbook also supports Wi-Fi 6. Is it possible to copy files to my NAS wirelessly at the same speed as I can download a file?

What is wrong with me?

2

Hi @mirror
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

No not opened supportcase