I have been having ongoing problems with my My Cloud drive with excessive sound and drive noise. I recently received a replacement but need to move all the data from the old drive (which still works and is backing up) to the new one.
I have added the second drive to My Cloud Home (app and desktop) but need to know how to transfer the data from the old drive to the new one. I can’t seem to find any way to do this. Can anyone help, pls?
Apologies for the noob nature of the query…
Hi @edrch,
Please refer to the article:My Cloud Home Duo: Replace : Error
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:https://support-en.wd.com/app/ask
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