Copying data from one My Cloud Home Duo to another (4TB mirrored)

My Cloud Home My Cloud Home Duo
1

I have been having ongoing problems with my My Cloud drive with excessive sound and drive noise. I recently received a replacement but need to move all the data from the old drive (which still works and is backing up) to the new one.

I have added the second drive to My Cloud Home (app and desktop) but need to know how to transfer the data from the old drive to the new one. I can’t seem to find any way to do this. Can anyone help, pls?

Apologies for the noob nature of the query…

2

Hi @edrch,

Please refer to the article:My Cloud Home Duo: Replace : Error

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:https://support-en.wd.com/app/ask