Hi there, my Cloud Home Duo seems to be down (fan speed very high, led not working and nas not recongnized by app). Can I consider buying a new bay (like EX2) and just plug the old DD 1 & 2 into it ?
Thanks. Any other way to receover the datas from the 2 DDs ?
Hi @VD3133,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
HI Keerti, yes I did, but no answer yet 
Dossier #: 230904-005064
