I have had the older MyCloud for some time with no problems. I have been able to connect my desktop and an older laptop so that MyCloud show up as folders in File Explorer. It appears from all my recent efforts, I can no longer do that. It appears I must use MyCloud through my browser (which I do not wish to to do). Your help information is useless now that the changes have been made. Do I need to call the office?
This is a user community, not WD Support. If you want to contact WD Support, use this:
Thanks for the tip. How do I delete this message?
Don’t worry about it.
If you give some more details, we can probably help.
What OS are you using?
Have you done a 4-second reset after the firmware upgrade?
What firmware version has it upgraded to?
What method are you using to try to map the Shares?
Thanks for the thought. After searching around like a lost puppy, I finally figured it out.
What I wanted to do was map the network folders. Just forgot that was the term and how to do it.
Frustration deleted.
Thanks again.
