my cloud has been working since 1-13-16 when i bought it. im trying to to connect through my phone app and my computers (desktop and laptop). when i use Windows Explorer to look at my files its fine. i can see the shared Music, Pictures, Videos.
when i try to use the WD MyCloud desktop App and WD My Cloud Dashboard, i can NOT connect now. (1-17-16)
i have reset my router and My Cloud twice. when it boots back up it will work (phone, WD My Cloud desktop App, and WD My Cloud Dashboard) for about 10 minutes and then when i try to connect it wont and will say it cant find??
the light is blue, and like i said, when i use Windows Explorer i can see the Shared Folders.
anyone can help? , i thank you.