Bear with me, I am not tech savvy…
I have a WD TV HD media player which has worked fine for the last 3 years or so with attached USB devices for my stored media content. Previously attached USB devices were, WD MyBook and ancient Maxtor HDD. I recently acquired a Seagate USB3.0 device for increased capacity but the WD TV box fails to detect it, listing it as an unsupported device. The only thing that has changed is the USB3.0 capability (even though it is USB2.0 backwards compatible.
Any ideas on updates etc that may fix the problem. So far the only solution has been to move media content BACK to the previous working HDD and watch them from there. This is a headache because it basically involves moving required content between drives in order to watch it, whereas the higher capacity device has simply become a straightforward storage device unable to be detected through the WD TV device. I have updated the firmware on the WDTV device to the latest available.
Any ideas and working suggestions will be highly appreciated.