I have the 4TB personal MyCloud device. Had it working from my desktop and I have the mobile app on my samsung Note 8 phone. Everything worked great. Then I changed internet service providers, got a new modem with the new company.
I can now only get into MyCloud from my desktop. The mobile app gives me an error ( Network Connection Error 906)
MyCloud device is connected to my modem via ethernet cable. Desktop is on a different floor of the house and connected via wifi. Cell phone connected via wifi as well.
Just not sure why both being on wifi, that it would only work on the one device? Any ideas?
Thanks in advance for any help.