Can't view drive on WIN10 Pro

I am running Windows 10 Pro and have a WD My Cloud. Lately I am unable to read the drive from Windows. I am at 96% capacity, so I don’t know if that has anything to do with it, but I can’t read the files on the drive, and it very frustrating. I just updated to the latest version of WD Quick View and WD Access. Have there been any issue with not being able to view files on WIN10?

Thanks

Some suggestions in other threads about getting the My Cloud to show up in Windows 10…

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