Lost access to My Cloud & My Book Live in Windows Explorer (Windows 10)

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1

I’ve lost access to my the My Cloud & My Book Live drives in Windows Explorer on Windows 10.

They were available with specific icons visible, but all of a sudden the drives aren’t accessible and the icons are of a generic server. A solution advised mapping the drives, but there’s nothing showing when I try to browse the drives.

Apologies if the above isn’t very clear.

If anyone could help, I’d be really grateful.

2

Same with me since tow days now. As also other users have that problem, it seems that there is something wrong within the WD system

3

I had access just a few days ago, so I’m at a loss as to what has changed either with Windows 10 or the drives themselves.

4

I stumbled across this and it’s thankfully worked for me. Hope it does for you too.

5

Thanks. I tried it and now I see the MyCloud device but only a public folder which is empty. So a step in the right direction but not the full step.