HI
The 40 second reset removes all users and resets the device to factory defaults, but it doesn’t remove any of your data.
It’s the second thing that WD always suggests and it’s a pain because even though your data is fine, you need to add back the users and re-invite the users again. It’s not horrible but the people in my family get pretty annoyed about it…and I do too.
The process is :
Power off device
Push the reset button and while holding plug the device back in–keeping the reset button pushed for 40 seconds
Then release the reset button and the device will boot and after a few minutes it’s back to factory defaults—the only thing ‘not’ gone is your data. So… your device name, IP address, network config and just about everything else is set back to normal.
Here is a link to it on the WD site:
Option B: 40 Second Reset (Reset with Power Off)
[
Option B: 40 Second Reset (Reset with Power Off)
Hi, I don’t recall setting an administrator account during the initial set up of My Cloud, therefore I need to r…
