I’ve been using this NAS for the past 4 years. I generally use it as an external drive attached to my network and store data. After a glitch in my Laptop, I had to reinstall windows 10 and I got the newest release 1909. I added my cloud to the network but when I tried to map the drive so I can add to the windows explorer I’ve had problems. Namely, I can’t get “MAP” over the NAS folder in Network and I can’t access My cloud through the address bar as well. I tried writing the name of the device and the IP address, but either way, it automatically transfers to the Dashboard. I spent days on the internet reading for options. I even turned on SMB protocols. Any other idea as this is becoming quite frustrating for me.