On Windows 10 PC last time I accessed file share on WD MyBookLive on May 2, 2022.
Since May 25, 2022 I was not able to map this share anymore (either in File Explorer or “Net Use”).
Meanwhile I am still able:
to access Dashboard at
http://192.168.0.143/UI/#, view and add users, view and add shares etc. to view files on this share in File Explorer under:
This PC >> MyBookLive >> storage >> [Share name]
You might try the My Book Live setup software. If you already have WD QuickView installed, it can be used to map your drive. Right-click the icon in the System Tray:
If that doesn’t work (or the software is not installed), you can download the setup and QuickView software from here:
It’s exactly the same behaviour in File Explorer and WD QuickView.
I see a dialog box requesting User ID/Password.
The same dialog box is displayed one more time after I entered valid credentials and so on …
One more symptom is a prompt to enter a User Name when using “Net Use” command:
Previously this command was completing successfully without any prompt.
In the image of the Map Network Drive dialog in your second post, I see the bottom checkbox checked:
That checkbox says “Connect using different credentials”. I assume you’ve been trying everything, but just in case, have you tried with that box unchecked?
mb0w81651, it’s the same:
Anyway, I do not expect this dialog box at all.
Anything in these threads help?
I looked through the threads and couldn’t find an answer for Windows 10 so I hope I am not repeating a thread.
I am having serious issues with getting My Book Live to map in Windows 10. I recently had to reinstall Windows due to an errant update and now I cannot get my MBL drive mapped. It was there before. It keeps asking for credentials. I reset the drive back to Factory Defaults. I tried the “net use * /delete” and received a message - “There are no entries in the list.”
Like many others I am also Unable to map public share of MyBookLive on one of my Win 7 Laptop. Here is a sequence of events:
Sequence of Events
Here are the sequence of events till now
Created two private share Laptop01 and Laptop02.
Map to my first laptop A “Wind 7 Home” to share Laptop01 and map my second laptop B “Win 7 Enterprise” to share Laptop02. Both work fine. I upload the data from both of my laptops into the drive
After 20 days. I am st…
mb0w81651, I tried a lot of proposed solutions.
I would like to switch from “trial and errors” method to diagnostic based method.
How can I get more information on what exactly caused this error?
Later note: I tried one more procedure - it did not work.
I will try factory reset noformat later.
Let us know how that goes. I’m not an expert by any means, just making suggestions that I would try if it ever happened to me (and since it seems to come out of the blue, it just might someday). It could be that there isn’t any one thing that causes the problem and trial-and-error is all that can be done.
mb0w81651, I have not found anything of value in Events Viewer.
I am thinking about using Wireshark but do not have it installed on this laptop.
You can enable the SMB1 file sharing protocol. In modern Windows 10 versions, it is disabled for security reasons. It is required for computers in your network that run pre-Windows Vista systems.
Est. reading time: 3 minutes
SMB 1.0/CIFS Client
After a few weeks this issue has been resolved without my involvement.
I assume that drive mapping has been broken by one of Windows updates and that subsequent Windows update has fixed it.
As a result I spent a lot of efforts unsuccessfully trying to fix it while I should have just waited a bit.