Hi. First time poster. I’ve had my My Book Live 2TB for several years, and all of a sudden I cannot access the files via the network using Win10.
Public folder shows up in Dashboard Shares
It has 1.8 out of 2TB used.
But I cannot see it via the network. I use Windows 10 - latest updates installed. Cannot map a network drive to it. Its like it is not there - but it is. IO just cannot access my files!
It worked a few months ago, but I got a new router. Assigned a static address 192.168.0.223 - works fine, can see dashboard via web browser. But cannot access the public folder through the network.
Steps so far
- Googled and found similar problems, but solutions haven’t helped me
- Enabled SMB 1.0/CIFS File Sharing - done
- Enabled NetBios over TCP/IP - done
- Installed latest firmware from WD - done
Still, no access
Running WD My Book Live MBL Setup program, at the end it says:
There seems to be a problem
We’ve detected that you may not be able to:
- Copy the files to or from the device
- Map a shared folder
- Call support
But this device is not supported any longer!
All my other network devices and drives incl 2 Synologies are happily accessible.
How do I fix this? Buy another Synology?