New to the forum and to Western Digital products… I’m having a problem that hopefully someone can help me with. I bought the WD My Book Live 2TB drive and connected it to my Network. I can access the drive fine from my laptop, I cna map to specific shares and it’s working exactly as I expect it to.
However, when I go onto either of the other two machines in the house to map the drives it gives an error message that it couldn’t find computer called Mybooklive… When I go into map network drive and browse to the network I don’t see the drive there at all. But if I put in the IP address (eg \192.168.1.10) it connects fine and lets me map the drive.
Anyone have any ideas of what’s going on? because the drive and router don’t use static IP addresses, if the address changes then the drives will be dropped.
All 3 machines are laptops, all running Windows 7 and accessing the router wirelessly. As far as I know they’re all in the same workgroup as well. I spent hours trying to sort this out last ngiht and I’m really hoping someone can help out.
I tried installing the software that came with drive but that didn’t help and I didn’t need to install anything on my laptop (the one that can access everything fine), so don’t think it’s a software issue.
You are not probably on the same workgroup. Check the manual for other options beside using the software that comes with it.
But in a nutshell, try to ping it by IP. If that works, you should be able to go to the computer browser (Not internet browser) and/or run command and type:
When I tried net view two nights ago it gave me an error message, I went home last night, booted up one of the laptops that couldn’t connect typed in net view and it worked, dsiplated everything it should have. I then tried to map the network drive and it worked fine!
Not sure what happened to fix it. But everything’s now working great.