Can't connect to Mycloud on home network

[Sean_Bednarz]

My drive is connect locally to our router, the internets working fine. The drive is also lit up blue, yet I cannot connect to it.

Im using Mac, and when I click on the WD mycloud app it doesn’t connect to the drive. When I click search for devices on my drive, it doesn’t come up.

My drive was working fine for 6 months or more. Every once in a while it would go offline and I would reset the power and it would come back on line. Now after multiple power resets it’s still not showing up.

Help.

[Hamlet]

Hello,

Try holding the reset button for 4 seconds and try again. You can also try to map the drive to the computer.

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=2686

[cpt_paranoia]

What version of Mac OS are you running? ElCapitan has caused people a lot of problems.

[Sean_Bednarz]

I have Yosemite still. Where is the rest button on the drive?

[Bennor]

The reset button is on the back of the My Cloud enclosure.

http://support.wdc.com/Knowledgebase/answer.aspx?ID=13986