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Cant access mybooklive

hi,

just got a new laptop with windows 8.1

i see mybooklive under storage but I cannot open it or copy to it how I use too.

mybooklive used to appear under “computer” in explorer

i downloaded the software but it says i cant copy to it.

please help 

thanks

Hello, check the links below for the steps to map the My Book Live manually or by using WD Discovery. 

Mapping a drive letter on a WD Network hard drive using WD Discovery 

Mapping a My Book Live, My Book Live Duo, WD TV Live Hub, WD ShareSpace or My Book World on a Windows PC 

Hi,

I downloaded and installed the software but was not able to configure.

The software saw my MybookLive but the configure button was greyed out and I could not click.

I can log into the web portion.

Please advise

thank you

You should be able to access the MBL directly through a browser by its ip address our device name.

I can access the web portion via IP address

I am unable to access directly from my computer - like a mounted drive

What happens when you try to map a network drive through Windows? 

have you try to access it via IP to mount it or view it?

from Windows Explorer: //MBLIP

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