Can't access My Cloud

Legacy Products My Cloud OS 3
1

Hi there,
I have recently moved to a new house. Although I’ve the same internet provider, I still can’t access My Cloud. I still connect my WD My Cloud in the same manner - connecting WD direct with the router (also I’m using the same router which I used to use in my previous house) by ethernet cable. Could somebody please help me gain access to My Cloud again?

Thanks
RR

2

Are you trying to access locally, or remotely?

3

Locally, through ethernet cable. The light is constantly turned red. Even tried reseting but no change.

4

Hi there, could you fix it? Same problem here, can’t make it work