Hi
I have moved house and have taken my WD mycloud that i purchased in January 2014. I have connected it to the new router via ethernet and after a few hours the blue light comes on, and theoretically I should be able to access my data. But unfortunately it doesn’t let me in. I have a macbook, and cannot get in through the WD app or through finder or typing the address into firefox. I have downloaded an app on ipad called fing to see if it is on the network and it is seen and on the network.
It is connected to an ASUS RT-AC68U router which i believe to be a fast router so that i can access the data on my mac easily.
Has anyone got a solution or had this happen?
Thanks
Ben