Can't access Dashboard?

Ok, so back story - hubby set up the mycloud and is now not interested in helping sort out the issues.

2 issues:

  1. The first I discovered by accident really.  I can see WDMyCloud in Finder on my Mac and this is mostly where I have been accessing stuff from.  But it will only log me in as a guest.  When I try to log in as Registered User and complete my details, it won’t log me in… so I remain logged in as Guest.  Then I realise, even as a guest, I can access EVERYTHING!!

So I go looking for how to lock the folders so they are private or password protected… that is when I discover that perhaps I need to be accessing the WD My Cloud from the dashboard?? I have downloaded an app which doesn’t seem to give me any administrative access to change folder types etc.

So then I try to access WD My Cloud from online (which I assume is what is known as the dashboard??

This is when I discover problem 2.

  1. Can’t access anything online - tried downloading and installing Java… still nothing works using Chrome or Safari.

To add to this, I am a fairly new Mac user so I am getting easily confused reading other posts because the terminology is all new and I am by no means a whiz at this - I can adequately get through things if they are explained without too much technical mumbo-jumbo.

Hope someone can help please!  My main concern is working out how to lock folders so randoms can’t access them!!

I don’t have an Apple computer but here are a couple of things to look at for more information. First is the Learning Center.

http://setup.wd2go.com/?mod=product&device=mc&language=EN-US

Second is the User Manual.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705103.pdf

If your husband set up the My Cloud then he is the Administrator, see if there is a checkmark next to his user name (See p.51 UM).

Posted by,
cat0w (USA)