Thanks. First let me say I’m in over my head here. Was expecting to plug it in and have it work. Anyway, I got IP Scanner from the appstore. It does not show My Cloud. But I did notice that IPs it does list all start with 192.x.x.x. The My Cloud seems to have an IP of 172.116.0.113. Is that the issue and what can I do about it?
If that does not work, then you will have to set your Mac to a static IP in the 172.16.0.X network… Most likely, the subnet mask is 255.255.0.0 because it is a Class B Network… Leave the Gateway as nothing…
At that point, I would try to access the MyCloud… If you can, then I would set a static IP within the 192.X.X.X network with a subnet mask of 255.255.255.0.
Cougar, resetting did noty help. But when I set the Mac iIP to 172 etc. I got the setup screen but could not connect to the internet. So I set the Mac IP back. Can you explain what you mean by " then I would set a static IP within the 192.X.X.X network with a subnet mask of 255.255.255.0." How and where do I do that. Thx.
I have a four year old Apple Time Capsule. The hard disk has gone bad but the router works as usual. I purchased the My Cloud because of the bad disk instead of going with another Time Capsue.
The Time Capsule is plugged into a CenturyLink router connexted to thge internet via DSL
In the Internety section of Airport Utility the iPv4 address is 172.16.0.35
The router address is 172.16.0.1
Airport Utility start screen says this:
LAN IP address: 172.16.0.35
Version 7.6.4
A list of wireless clients all with IP 192.168.0.x
The Mac is connected via ethernet cable to the Time Capsule
In Networkj preferences the IP Address is 192.168.0.5
Router: 192.168.0.1
I do not see anything that sounds like DHCP Reservations in Airport Utility.
Other than that I have no idea what I’m doing or should do to make My Cloud work (assuming it can).