Cannot see the folders and files in my private user space

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Until a couple of days ago I could see these files but now I can only see the public folders. I am using Windows 10. I don’t know what has changed.

2

Hi srdee56,

You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.

Phone:
https://support.wdc.com/contact_phone.aspx?h=4

Email:
https://westerndigital.secure.force.com/ind/?lang=en