I cant see my files

Hi

I can’t access the files on my WD my cloud home duo

I’m using windows 10

If I use the online access, its still not possible to access the files

Is there somebody that can help me

Thx Leif

Hi Leif_e,

You can refer to the link mentioned below in order to resolve your issue.

https://support-en.wd.com/app/answers/detail/a_id/12582