I can log into my dashboard with username and p/w
I can then see all users (just 1 - me)
I can see all 4 shares public, smartware, JP, pictures
I go to windows and [add a network location]
I know my WD cloud name so I put [\Line7NAS\JP]
Windows does its thing - “you have successfully created this network location” finish
Then windows security window pops up
Enter your credentials to connect to: Line7NAS
echomaster
and blank space for password
I put in my WD My Cloud password (which I am assuming is the same p/w for logging into the dashboard - as I have no other p/w for My Cloud)
error window popup
“multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.”
== what does this even mean ? there is nothing else mapped to the WD My Cloud ==
When I do the above for the public share [Line7NAS\public] everything works fine and I see it in windows file explorer
It means windows cannot connect multiple network drives to the same device using different credentials’. It’s a windows limitation.
You must connect to each share using the same user credentials. The problem is that Public has no access control, so windows connects to it with your windows user credentials. When you then try to connect to private shares, the MyCloud asks for MyCloud credentials. Windows won’t allow mixed credentials.
Follow the instructions in that error report:
unmap all network drives on the MyCloud
reboot the pc
map any shares as network drives, but ensure you click the ‘connect as different user’ box, and enter your MyCloud cloud credentials
If that doesn’t work, you will need to use the windows credentials manager to delete any credentials associated with the MyCloud, and then reconnect the shares, using your MyCloud credentials for each.
