Cannot reconnect to My Cloud

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I’ve had a My Cloud for a short time now, and managed to setup with little problem, but then after not connecting to it for a while I had to go back through the install process to reconnect over my home Wi-Fi.

I have since uploaded all my photos etc. to it.

Today I tried to reconnect using the “WD My Cloud Public Share” short cut, but I just get an error saying it cannot connect, I also cannot connect using my browser to the “WD My Cloud Dashboard”

I can connect using my iPhone/iPad and the “WD My Cloud” shortcut, but this is not great for adding / moving files.

Any suggestions would be gratefully received.

Thanks

2

There’s a possibility that dynamic ip address has changed…there are tools on WD Support that might help you discover your network topology. WD Support  look for My net view and wd discovery

3

Excellent Pete, many thanks!