Cannot get Passport Ultra's WD Backup Scheduler to work Windows 10

Help please. I have a new laptop and a brand new WD Passport Ultra 1TB drive. It installed fine and Windows 10 recognizes it. No issues there. I can create manual backups successfully but nothing I do makes scheduled backups kickoff at the times I have listed. Daily at midnight. Nothing happens when the time comes. I just see a ‘missed backup’ when I go into the application the next day.

What is causing this? Last night I D/L the Smartware backup app but that works exactly the same. Manual backups work but not scheduled ones.!

I’m stumped and need to get this resolved.

Hello,

What version of the software are you using?

Have you tried reinstalling the application and testing the backup?

1.5.5953 Yes