Passport Ultra and Windows 10 Scheduler never works

Software WD Discovery
1

Help please. I have a new laptop and a brand new WD Passport Ultra 1TB drive. It installed fine and Windows 10 recognizes it. No issues there. I can create manual backups successfully but nothing I do makes scheduled backups kickoff at the times I have listed. Daily at midnight. Nothing happens when the time comes. I just see a ‘missed backup’ when I go into the application the next day.

What is causing this? Last night I D/L the Smartware backup app but that works exactly the same. Manual backups work but not scheduled ones.!

I’m stumped and need to get this resolved.

2

Hi, does it work when is set to automatic? Is the computer sleeping at the moment you are trying to do the backup?

3

No that’s the point of the post. Scheduled backups don’t start and kickoff when they are supposed to. Even when the PC is not asleep.